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Terms of service

Terms of service

This website is operated by Snuzia S.L. Throughout the site, the terms “we”, “us” and “our” refer to Snuzia. Snuzia offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least 18 years old (or the legal age of majority in your state or province of residence). You agree that you will not allow any of your minor dependents to use this site or make purchases on their behalf. We strictly prohibit the sale of our nicotine products to anyone under 18 years of age.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

A breach or violation of any of the Terms will result in an immediate termination of your Services.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.

AGE RESTRICTION AND VERIFICATION

Our products are intended solely for use by adults. By purchasing any nicotine-containing products from our website, you agree that you are at least 18 years old (or the legal age of majority in your country). All customers must comply with our age verification process during checkout and upon delivery.

We reserve the right to cancel any order if we suspect the buyer is under the legal age. All deliveries will require age verification upon receipt. A valid government-issued ID must be presented. If age verification fails, the product will be returned, and a restocking fee may apply.

PROHIBITED USES

You are prohibited from using our products in violation of any applicable law, including laws related to the sale and distribution of nicotine-containing products. You may not purchase products for resale to minors or unauthorized individuals.

In addition to other prohibitions, you are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in unlawful acts;
(c) to violate any international, federal, provincial or state regulations;
(d) to infringe upon our intellectual property rights or others';
(e) to harass, defame, slander, or discriminate based on any protected status;
(f) to submit false or misleading information;
(g) to upload viruses or malicious code;
(h) to spam, phish, pretext, spider, crawl, or scrape;
(i) for any immoral purpose;
(j) to circumvent security measures.

HEALTH AND SAFETY WARNING

Nicotine is an addictive substance and carries health risks. Our products are not intended for non-smokers, minors, pregnant women, or individuals with heart conditions. You agree to use our products responsibly and at your own risk.

PRODUCTS OR SERVICES

Certain products or services may be available exclusively online. Products may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We reserve the right to limit sales to any person, geographic region, or jurisdiction. Descriptions of products or pricing are subject to change without notice.

RETURNS AND REFUNDS

For health and safety reasons, we do not accept returns of opened nicotine-containing products. If you receive a damaged or incorrect product, contact us immediately for assistance.

For more details, please review our Refund Policy:

SHIPPING AND DELIVERY

Deliveries must be made to individuals 18 years or older. Age verification is required at the time of delivery. A valid ID must be presented to the courier. Failure to verify age will result in the product being returned to us and a restocking fee may apply. We do not ship products to regions where nicotine products are prohibited.

OPTIONAL TOOLS

We may provide access to third-party tools that we neither monitor nor control. You acknowledge and agree that we provide access to these tools "as is" without any warranties or endorsements. Your use of optional tools is at your own risk.

THIRD-PARTY LINKS

Certain content or services available via our site may include third-party materials. We are not responsible for examining or evaluating the content or accuracy of third-party websites, nor do we have any liability for third-party materials, products, or services.

USER COMMENTS AND FEEDBACK

By submitting comments, feedback, or suggestions (collectively, 'comments'), you agree that we may, without restriction, edit, copy, publish, distribute, or otherwise use them in any medium. We are not obligated to maintain comments in confidence, pay compensation, or respond.

You agree your comments will not violate any third-party rights, contain unlawful or offensive material, or contain harmful viruses. We take no responsibility for comments posted by users.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. Please see our Privacy Policy:

ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site that contains errors or omissions related to product descriptions, pricing, or promotions. We reserve the right to correct such errors and to change or update information without notice.

LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, secure, or error-free. You agree that your use of the Service is at your sole risk. The Service and products are provided "as is" without warranties of any kind, either express or implied.

CHANGES TO TERMS OF SERVICE

We reserve the right to update or change these Terms of Service by posting updates to our website. Your continued use of our website after any changes constitutes acceptance of those changes.